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The Language in Education Policy is based on recognition of cultural diversity and the promotion of multilingualism. This policy support the additive multilingualism approach. The Language in Education Policy specifically recognizes diversity beyond language, by supporting languages used for religious purposes, and South African Sign Language.

The African Library and Information Associations and Institutions (AfLIA) and NBA developed a short online course for African librarians and library staff, based on the findings of a survey conducted in 2021. The main course objectives were to: